This Startup CEO Job Description has ways to grab its audiences' attention. For every hiring challenge, Workable has a solution. Problem solving in an ambiguous environment should be a founding COO’s core skill. We are looking for an experienced Chief Operating Officer or COOto oversee our organization’s ongoing operations and procedures. Read our in-depth report. In this post I explore the ambiguity of the role of a COO (Chief Operating Officer) in a startup, and my journey to becoming one at Mattermark. AngelList helps people find exciting job opportunities, from fast-growing startups to the Silicon Valley giants you know & love. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. I hope this helps to shine a light into the world of the chief operating officer. #1 Early-Stage Startup CMO Job Description Template There are different ways to define an early stage startup, but we like the definition put forth by Lee von Kraus, Ph.D.—an early stage startup mentor, in this article. The right candidate must be ready to build and model a great company culture, provide inspired leadership to our executive team, establish a great working relationship with the board of directors and set a course for company strategy. What are the characteristics of a good COO (chief operating officer)? Europe & Rest of World: +44 203 826 8149. Americas: +1 857 990 9675 Make sure to clearly articulate your new responsibilities . See salaries, compare reviews, easily apply, and get hired. Going forward, my job will be the same as it’s always been: find the most important things the company hasn’t hired for yet, hire or delegate to someone in my place, and move on. But, to my opinion, the CEO main role is to carry the vision and the COO duty is to design and implement the strategy that will fulfill that vision. Start a free Workable trial and post your ad on the most popular I set out to (1) increase revenue and (2) determine whether we were actually ready to sell to any of these other segments. Chief Operating Officer Job Responsibilities: Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations. The main idea behind a Job Description is to lay out the information that’s related to everything in and around a certain job. Demonstrable competency in strategic planning and business development, Outstanding organizational and leadership abilities, Excellent interpersonal and public speaking skills, Aptitude in decision-making and problem-solving. Writing a job description to fill a role at your startup may seem easy enough — copy, cut and paste someone else’s job description. Read the minds of our team of HR writers. I was an individual contributor hired when Referly was gasping for air, and my job description was essentially, “go on missions for Danielle.”. 0 Views. Given how ambiguous a COO job description is to many startup founders, the timeline can even be more of a mystery to crack. My third mission was less well defined because, well, it was about five missions at once. I asked Danielle and Kevin, “Am I a co-founder of this new thing? Find a Job. I felt like an imposter though, because my latest mission was as an individual contributor. I believed I had to directly manage people to be a leader. We are looking to hire a visionary COO to oversee our company’s operational processes, and to ensure superb customer experience. Going forward, Danielle was our CEO, Kevin was our CTO, and I didn’t really feel a need to have a title more defined than “Co-Founder.”. Coaches and develops the team to ensure they are delivering against key business metrics. Remote work, technology, and engagement are hot topics in the New World of Work. Understanding of business functions such as HR, Finance, marketing etc. Apply to Chief Operating Officer, Operations Associate, Business Operations Manager and more! FUNDING STAGE N/A. Find your dream startup job. Learn more about the features available and how they make each recruiting task easier. This Chief Executive Officer (CEO) job description template is customizable and ready to post to job boards. They will bring operational, managerial and administrative procedures, reporting structures and operation controls to the company. Scroll to the bottom for further reading, as I have aggregated 10+ articles on the subject. Ultimately, I knew an opportunity would present itself and that as long as I focused on driving value for our customers and our business, I was in the right place. Writing our first job description; ... Average number of functions reporting to the startup COO. Keith Rabois says “you’re constantly fixing things,” which you are. We had an advantage over incumbents and later up-and-comers because we were willing to do work that didn’t scale to deliver value for our customers. Hiring a COO? Don’t let jargon stand between you and your to-do list. The term “Job Description” somewhat explains itself doesn’t it? The COO will optimize our company's operating capabilities, employ strategies to maximize customer satisfaction and manage marketing initiatives. We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. job boards today. And in a start-up, best things is that decisions are made by a group of complementary people, and the COO role is to also make sure things to get sidetracked by small operational details. So the first team we built at Mattermark was a team of data analysts who filled a forest of spreadsheets with data on companies in VC firm portfolios. It … Responsibilities/Qualifications/Essential job Functions • Reporting to the CEO, the COO will lead all internal operations and will have the following responsibilities: • Drive the operational launch of the company product in Q4 2014 Finally, we hired a VP of Finance, Emad Khan, to take over finance, HR, and facilities. ), Manage relationships with partners/vendors, Proven experience as Chief Operating Office or relevant role, Working knowledge of data analysis and performance/operation metrics, Working knowledge of IT/Business infrastructure and MS Office, BSc/BA in Business Administration or relevant field; MSc/MBA is a plus, Business Operations Manager job description, Chief Operating Officer (COO) interview questions, Designing and implementing business operations, Establishing policies that promote company culture and vision, Overseeing operations of the company and the work of executives. Today, I am the COO at Mattermark. Startups come to AngelList to build their team, and continue to stay with us as they keep growing. Cash flow. We moved away from a centralized recruiting function with internal recruiters to a model that distributes the load amongst hiring managers. Startup CEO & COO: An impractical two-headed monster. Job Description [CompanyX] is growing, and we need a CFO to guide the financial systems that empower us. Reporting to the Managing Director and working as a key member of the SFB’s Feel free to use this Chief Executive Officer (CEO) job description template! 0 Views. Connect with our team of Workable experts and other industry professionals. Well, today I can tell you that when you’re the chief operating officer at a startup, everybody does have a question about your job. You will be the company’s second-in-command and responsible for the efficiency of business. I remember the lunch where Danielle told me she and Kevin had decided to shut down Referly, and I wasn’t totally sure I had a place in their post-Referly company. You will be the company’s second-in-command and responsible for the efficiency of business. Europe & Rest of World: +44 203 826 8149 One of our investors offered a third option, “VP of Shit.”. Americas: +1 857 990 9675 If you’re building something from nothing, there will be times when things suck. It’s right up there with “Chief Executive Officer” and “Chief Financial Officer” in the pecking order of a company’s leadership, and at big organizations, it’s quite an honor to hold. This one is a no-brainer. If you run out of money, then you have no business to operate. Cheerleader. YEAR FOUNDED. When we were on the eve of launching Mattermark, I had a bit of an epiphany. Let’s discuss the specific job descriptions for each. The Many Roles of a Startup CTO. Most people understand that COOs support and collaborate with a startup’ Banish the blank page for good with our 1000+ HR templates. We were a blogger, a guy doing things that don’t scale, and a software engineer. And yet every company needs someone to lead operations. In fact, that’s pretty rare. REVENUE … I believe the job of a founding COO is to do the most important things the company hasn’t hired for yet, hire or delegate to someone in your place, and move on. In 2015, we hired an outstanding Customer Success Manager, Manali Karmarkar. TAKEAWAY: Changing roles often is hard enough for the person doing it, but it can be confusing to the rest of the team. Design and implement business strategies, plans and procedures, Set comprehensive goals for performance and growth, Establish policies that promote company culture and vision, Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc. You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. ), Lead employees to encourage maximum performance and dedication, Evaluate performance by analyzing and interpreting data and metrics, Write and submit reports to the CEO in all matters of importance, Participate in expansion activities (investments, acquisitions, corporate alliances etc. The JD outlines … Start a free Workable trial and post your ad on the most popular job boards today. At this time, I had the choice to go with “VP of Facilities, Recruiting, Customer Support & Success, Finance, & HR,” or something more catch-all like COO. This was hard both for me and the company. You are also constantly solving problems you haven’t solved before. Struggling with a task or project? Apply now for Co-founder/COO job at Q Music Player AB in Stockholm, Sweden with one click. What you will do: I wasn’t always the COO. We are seeking an experienced CEO to manage day-to-day operations of our company. Chief Technology Officer (CTO) job description should contain the following duties and responsibilities: Lead the strategy for technology platforms, partnerships and external relationships Represent the technological agenda in staff meetings and when making hiring decisions The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth. The CFO will have both a day-to-day and ongoing impact on company operations, helping us to analyze, strategize, and grow our … COO Job Description Template. Early on in my second mission, at one of our company all-hands meetings, I remember when one of our engineers asked, “Andy, I know you’re working really hard, but what is it that you do?” We all laughed, and I explained the things I had been working on. In a candidate-driven market, which is fancy speak meaning candidates pretty much choose from multiple offers, it becomes less about lists of qualifications and more about advertising your company and brand. But these days it takes a little more than that. CEO Job Description Template. It simply means describing each and everything related to the Job. You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. The job of a startup CFO is very different from one at a "big" company. I was asking myself what I was going to lead. I was good at this mission, but I didn’t want to do eight demos a day and carry a quota forever. Looking to hire? I've got a product, please build a company around it! The role of CEO is to work out the product market fit, the vision and strategic priorities of the business. 2018, Dec 04 — 7 minute read “Chief Technology Officer” (or “CTO”) sounds like a glamorous title. By firing myself from sales, I was essentially firing one of our most productive sales reps. TAKEAWAY: As a founding COO, you will have to pinch hit and do things you don’t like. This fall, we needed to get a new office, figure out recruiting, start a customer support & success team, and turn our startup into a professionally managed company (see legal, accounting, HR, and all the fun stuff). Company details. There are over 92 start up coo careers waiting for you to apply! Premium Recruiting; Development & Design Services; About; Contact; Sign up; Sign in; N/A. Get clear explanations of the most common HR terms. AngelList is the #1 startup hiring platform. When we started Mattermark, Danielle blogged a ton and talked to potential investors, I hand-gathered a boatload of data, and Kevin helped me turn my process into software. This Chief Operating Officer or COO job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. Get clear, concise, up-to-date advice with our practical, step-by-step guides. Mattermark is the same legal entity as Referly, but as Danielle says, “Mattermark wasn’t a pivot.” I was not a co-founder of Referly. Remote work, technology, and engagement are hot topics in the New World of Work. EMPLOYESS N/A. A Job Description gives both the employer and the employee a clear idea of the requirements of a certain Job. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you. I believe the job of a founding COO is to do the most important things the company hasn’t hired for yet, hire or delegate to someone in your place, and move on. However, there are a few indicators that now might be a good time for a startup to hire a COO. BUSINESS TYPE N/A. They are crafted by HR professionals, intelligently structured and easy-to-navigate and provides the major categories that you should include. As we built repeatable processes to get certain data points — we call it the “human algorithm — we realized I had taken the team from 0–1. The job market is really tight for employers right now (lots of demand for talent, only so many engineers) … Developing Warrior Like Mental Toughness — 11 Easy Steps, Evaluating the Buzzfeed dossier, by a former Intelligence Analyst, How teams can outperform using the Startup Ops Pyramid, The Cognitive Dissonance Hiding Behind Strong Brands. Not … Co-founders are supposed to manage teams and run the business, right? The low-stress way to find your next start up coo job opportunity is on SimplyHired. So that’s what I did, and it’s not that different from what I do now. In January 2014, we had just tried to raise our Series A, and got feedback that we needed to prove out some other customer segments. The role varies from company to company, some don’t have the role, and the jury is out on whether startups need one. Danielle and Kevin actually hired me after I shut down my startup, LaunchGram. As a COO, you will define and implement operational processes internally, devising ways to improve consistency, efficiency and profitability whilst also building a disciplined culture to compliment the start-up spirit. Image: Shutterstock 1. operating in a start-up environment with an ability to prioritize and drive actions to closure. Bring someone onboard in a COO position when this is unclear or still in flux, or the CEO needs immediate direct feedback from all business units to validate, and you risk muddying the water. Chief Operating Officer – COO Job Description The COO will provide leadership and strategic vision to the organization. The CEO/President is typically the founder within a startup. Job description. This Chief Executive Officer (CEO) job description template includes the list of most important Chief Executive Officer (CEO)'s duties and responsibilities. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. Add a few personal touches and you’re good to go. How Does it Help Hire faster? 92 start up coo jobs available. With that said, the typical roles within a startup’s management team are: (i) CEO/President; (ii) CMO/CSO; (iii) COO; (iv) CTO; and (iv) CFO. Sign up for Workable's 15-day free trial to post this job and hire better, faster. How to Not Suck at Design, a 5 Minute Guide for the Non-Designer. 93 Chief Operation Officer Tech Startup jobs available on Indeed.com. GROWTH STAGE N/A. Eventually you have to find someone else to do those things though, or you’ll burn out. Post now on job boards. Because I feel like one.” They reassured me I was. Our sales were entirely inbound at the time, and we were getting a lot of non-VC customers signing up from investment bankers to salespeople to real estate brokers. It prompted me to consider what an employment ad might look like for a “startup ecommerce founder.” Here is a hypothetical job description I came up with. Startups come here first to build their team. I just read a terrific post from Ben Horowitz that he wrote a couple weeks back about the fallacy of Shared Command in companies. “What is the difference between CEO and COO?”, I Got Rejected by Apple Music… So I Redesigned It. Job Description: Goals “To quickly and responsibly build a profitable and sustainable ecommerce business that will compete effectively with similar stores in its market as well as complete with Amazon, eBay, and other … The key is to start thinking about it and preparing before you are ready. That team is running like greased lightning now. It’s not always the case that a startup needs to appoint a chief operating officer right out of the gate. If you also have excellent people skills, busines… In the early days we got our data by hand. New start up coo careers are added daily on SimplyHired.com. Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). Growth or Change Is Coming. But, that is not always the case. It was time to hire a much more qualified Head of Data. The only consensus on what a COO does is that there is no consensus, especially at startups (see articles at the bottom). It will help you save time, attract qualified candidates and hire best … Founding COOs need to be zero-to-one people who are good at and comfortable with firing themselves. We’re searching for an experienced CFO to join our team of high-performing professionals to help keep our finances insightful and instrumental to our continued success. I led this team in my first functional owner role, and we decided to change my title to “Head of Research & Data.”. The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). JOB DESCRIPTION OF CHIEF OPERATING OFFICER Profile Summary The chief operating officer (COO) will oversee the design, enhancement, implementation, reporting, and oversight of RGVN SFB’s (Name yet to be finalized) financials, operations, human resources and compliance. “Keith Rabois on the Role of a COO, How to Hire and Why Transparency Matters”, “How my co-founder and I structure ourselves as CEO and COO”, “Second in Command: The Misunderstood Role of the Chief Operating Officer”. Danielle explained to me that they had no idea what they would do next, but that I was welcome to join them and continue going on missions. Titles shouldn’t matter, but unfortunately everyone has to have one — including me. Sign up for jargon-free hiring resources. Ask questions, find answers, get tips, and dig deeper into our product. Post jobs for free. Finally, we ’ d like to meet you, then you have to control... But I didn ’ t solved before to oversee our company 's operating capabilities, employ to! 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