I called customer service and got offered 10% off my next shop, NO THANK YOU I will not be giving you my custom again. Tessuti are a high end fashion store dedicated to bringing you the latest trends at affordable prices. I can see looking into your account that this is currently being looked into. Happy with purchases. Excellent service fast delivery and return have shopped with Tessuti many times and i can't fault the customer service! Get in touch via the Tessuti contact form. Quick delivery and always items exact to see on page. Excellent service, as always.Not only was the jacket I wanted in the sale (40% off) it was delivered 2 days earlier than expected!Fantastic. Our textiles can be seen at the following fairs: HEIMTEXTIL, AMBIENTE, TENDENCE in Frankfurt am Main, CPD in Dusseldorf, Germany, ZOOM BY FATEX in Paris, France, INTERIOR LIFESTYLE in Tokyo, Japan, MACEF in Milano, ABITARE IL TEMPO in Verona, SANA in Bologna, Italy, CIFF in Copenhagen, Denmark and other. This is not customer service, it is sheer incompetence. Useful. “Dear Tessuti Would it not be easier to contact the customer within 72 hours or update your systems Excellent shopping experiance Excellent shopping experiance Sourced from … Customer service do Finding and following Tessuti on your favourite social media platform is a great way of keeping in touch with the latest fashions, seeing what new lines are being added or, in some cases, contacting the Customer Care Team. Reply. Click through now for all help and enquries. I received confirmation my order had been placed, then on the 9th I received a message to say my items would be delivered separately. | Read 3,901-3,920 Reviews out of 6,181. The Would definitely recommend. Reply. Quick and reliable service! If you require any more information on our products do not hesitate to either email us at orders@tessuti.co.uk and our customer service staff will be happy to answer any questions you may have about the products displayed on our website. Product perfet,and delivery was here within 2 days . New In Women's. New In. Provide a phone number to be updated via SMS as well as email. I've used a lot of online shops this one is so far the best and easiest to use price point is spot on all my orders have been boxed and there tracking system worts well can not fault them, My parcel is 5days late so far with no expected dates, Super service and fast delivery A PLUS SERVICE. Worst after care customer service i have erve received from a company. Do you agree with Tessuti's TrustScore? I have been fobbed off and lied to by customer service for weeks now been told within 5 days that my items will be sent on 3 different occasions. Tessuti Facebook; Tessuti Twitter; Tessuti Youtube The body of the jumper is too short. Voice your opinion today and hear what 6498 customers have already said. Fred Perry; Armani Exchange; Emporio Armani; Polo Ralph Lauren; Dsquared2; Tommy Hilfiger; PS Paul Smith; Calvin Klein Jeans; Barbour International; … Great range of designer products and a very quick delivery thanks guys. Despite chasing up over and again, I am getting nowhere. Postage is very fast! In the meanwhile, enjoy our product's selection and Hi Mark, Thank you for your review. Reply from Tessuti. The only reason I found all this out as I was refunded half my money without Tessuti contacting me to tell New In Youth. Pay £205 on 20th June arrival due 25th or before. I was a very loyal customer of Tessuti and I’ll now never shop from them every again I’ll go to their competitor. I ordered two items of clothing on the 8th January. Very different from when I shop directly in one their stores. Read about their experiences and share your own! Terrible store and customer service Have made a purchase 3 weeks ago and the order is still processing, I have requested it to be cancelled but they won’t do it for safety reasons they say, they have told me I just have to wait for it to arrive without giving me an actual delivery date. Then, scroll down and fill out the customer service form. I contacted Tessuti’s customer services, which led me through a long process only to reiterate what I had already been notified of - that the 28 day returns period had passed. Customer service is very lacking, this is the first and last time I will use this company. Great company excellent service super fast delivery always a pleasure to deal with supper great products , From our £467 orders we didn't receive any items , when I checked subsequently the service seemed great but could not get any of my 5 items 2 weeks later so why 4* subsequently I reordered items I knew were in stock cust services is so lovely they all reaĺly try their best, so far we have 1 item repurchased when item 2 comes we will be happier still , I suggest buy 1 by 1, Always great quality items at a good price. Tessuti have combined forces with JD sports fashion group to keep customers up to date with the latest products and the latest discounts. Designers. Late delivery and one still waiting for part of a delivery, Ordered over a week ago, the 400£ jacket I have ordered still havent arrived at the courier (prolly havent left Tessuti’s warehouse) sent Them 4 e-mails regarding an Update, no answer on any of the mails ive sent. Awful customer service and awful communication! © 2021 Trustpilot, Inc. All rights reserved. All Designers. TESSUTI TEXTILES With a view to providing excellent customer service, Linificio e Canapificio Nazionale offers a wide array of orthogonal, raw and finished textiles developed with its own yarns. Login ... Help future customers by talking about customer service, price, delivery, returns & refunds. Brilliant shop love the sales they put on too. I collected my parcel from the store after paying £1 to have it delivered to your own store. I’m very lucky it wasn’t a Christmas present and that it’s a gift to myself otherwise the person receiving this wouldn’t have got it. Still waiting for Customer Services to call me over an order . Quick order process and fast delivery for a birthday gift. Voice your opinion today and hear what 6181 customers have already said. AVOID BAD CUSTOMER SERVICE I bought a item from here for my son.first time on this site. Close Menu. A month after returning two jackets, I am still waiting for a refund!! View the privacy policy online now at Tessuti, within our customer service section. pH standard solution pH 4.01 (25 C); find Sigma-Aldrich-40-0102 MSDS, related peer-reviewed papers, technical documents, similar products & more at Sigma-Aldrich. Highly recommend, easy to use. Absolutely shocking customer service and ordering process. Sent me the completely wrong item, which I admit, can happen in any context. Sales at Tessuti Role Overview: Being part of the team you will be responsible for ensuring our customers receive the best possible service each time they visit your store. Do you agree with Tessuti's TrustScore? My order wasn't completed for the second time. I have tried and tried to make contact and i still do not know where I was a very loyal customer of Tessuti and I’ll now never shop from them every again I’ll go to their competitor Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder International fairs. | Read 2,001-2,020 Reviews out of 6,656 Very happy with my purchase , speedy delivery, would definitely use again. As mentioned this is the second time I have placed on order with Tessuti that hasn't been completed. We are Tessuti Naturali. You've already flagged this Reply from Tessuti. Tessuti either refund what is due to me or ship my goods. Where else can I get your products? Can get some right bargains. | Read 41-60 Reviews out of 2,166 Poor communication and service Poor communication, poor delivery. I have since received a refund but it would have been nice to have the option to replace the item. Worldwide delivery. It’s extremely poor to encourage Christmas shopping with Black Friday deals, but to not extend the returns policy in order to allow customers to gift these items and check they are suitable. Enter your postcode at … Close Menu. Casahomewear propone articoli di biancheria per la casa, dalla cura artigianale, 100% Made in Italy, con una visione Green, dalla produzione ai materiali, con capi in cotone biologico della linea Ecotone, oppure stampa digitale Further to my previous review I have now had my problems resolved in one fell swoop by a very efficient Bekki in Support at Tessuti. All rights reserved. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Great clothing. Contact us about anything related to our company or services. Will definitely be ordering again. Contacting Tessuti Customer Support. Sent me the completely wrong item, which I admit, can happen in any context. Then, scroll down and fill out the customer service form. Absolutely shocking customer service and ordering process. Click to find the full guide to branded sizes and more from Tessuti. The website clearly states free delivery over orders of £200. 7,846 people have already reviewed Tessuti. Woeful customer service Pathetic level of service. And said other items out of stock sorry. Fast delivery. By simply inputting your email address in the bar at the bottom of their website with a green box entitled ‘mailing list’ you will be the first to hear about special offers and their latest lines. Have made a purchase 3 weeks ago and the order is still processing, I have requested it to be cancelled but they won’t do it for safety reasons they say, they have told me I just have to wait for it to arrive without giving me an actual delivery date. 7,819 people have already reviewed Tessuti. Waited over two weeks for my money back after they sent wrong item twice and took delivery monies twice when it was their mistake. Men's Brands. Return to over 600 Asda stores! Wrong product sent on order and bad customer service. 7,047 people have already reviewed Tessuti. Read about their experiences and share your own! Thank you, I had a problem and customer services was very quick to reply and deal with my situation with friendly manner couldn’t thank them enough. Stay in the Loop with Tessuti. My Account Find a Store Help Track my order Wishlist. Read about their experiences and share your own! Normally I am so happy with all purchases but this one is not great :(, Only the latest review will count in the company's TrustScore. Tessuti is the only destination you need for designer menswear, womenswear and kidswear from Stone Island, BOSS, Barbour, Polo Ralph Lauren and more. SALE. © 2021 Trustpilot A/S. Bad customer service. Return at a time that’s convenient for you. info@tessuti.lt. Royal Mail Collection Service - Temporarily Unavailable £4.99 (Standard Delivery) FREE (On orders over £200) This service will be trackable via Royal Mail’s ‘Track and Trace’ service. I received one item and waited over a week with no further communication. 6,498 people have already reviewed Tessuti. Exclusive to Tessuti Student Discount - 10% off Blog Accounts My Account Wishlist Track My Order Customer Service FAQ Delivery & Returns Terms Competition Terms Cookies Delivery & Offer Terms Contact Us Store Finder Tessuti’s team aims to respond to all inquiries within 48 hours, though response times can vary. Visit our Returns Portal to find your local locker and print your returns label. My Account Find a Store Help Track my order Wishlist. Awful customer service. Contacting Tessuti Customer Support To talk to a Tessuti representative, visit the customer service page and click the “Contact Us” tab. Not happy with the service everytime I shopped here either u guys didn’t have the product or u guys sent me a wrong stuff really really unhappy never shop here again waste of my hard earned money !! Read about their experiences and share your own! Ordered to items together there came on different times 1st one very quick but 2nd item took a lot longer. | Read 821-840 Reviews out of 4,987 Welcome to our temporary e-shop, a new full digital experience will be live on February 2021. Read about their experiences and share your own! Terrible store and customer service. Please be assured that we value our customers very highly and would love to see you as a returning customer. Minimum 10 characters Would you like to add a photos or videos? There are 24 customers that Tessuti, rating them as bad. You left a security tag on very fustrating no way to remove myself, Easy to use on the app and usualy wuick delivery, Great service and extremely happy with my products ,at a very competitive price. Tessuti Customer Service . | Read 361-380 Reviews out of 2,919 Visit this website D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like TESSUTI E SCAMPOLI SRLS around the world, including contacts, financials, and competitor information. Received my order but missing an item that was out of stock, have been waiting for a refund since 5th December with multiple … With their designer labels and competitive prices, Tessuti is a customer-favourite for a reason! 6,181 people have already reviewed Tessuti. Woeful customer service Pathetic level of service. Was amazed how quick this item came. | Read 7,481-7,500 Reviews out of 7,819 Visit this website Reply from Tessuti . Worst customer service ever Customer service reps are made up people with made up names that send standard responses out to your queries. The customer service has been abysmal to say the least. | Read 7,501-7,520 Reviews out of 7,846 New In Men's. United Notions. We are Tessuti Naturali A well known brand, presenting wide range of high quality wool blankets and linen textile with thousands of satisfied customers worldwide. Excellent website! Quality products as always. Good customer services, was able to address the mistake made from packaging, and the item was replace in no time. Message to say that day item out for delivery. | Read 3,281-3,300 Reviews out of 7,047 Phoned customer services demanded refund for missing items to which I got thank god. Customer Service; Store Finder; Newsletter Signup; Giftcard; My Account Find a Store Help Order Status Tracker Wishlist. , Poor delivery local locker and print your label in Store can vary a grievance with delivered... Is Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR and our VAT registration number 787440102... Clearly states free delivery over orders of £200 Care customer service, it is sheer.. 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The 8th January worst after Care customer service is very lacking, this is not customer service.! Future customers by talking about customer service do I ’ m genuinely warning other people to! Have erve received from a range of designer brands do I ’ m genuinely warning other.! Are willing to provide to their customers Read 3,281-3,300 Reviews out of 6,656 do you agree Tessuti! Within 2 days find out by checking my bank statement Store after paying £1 have! Of the domains from which people visit and we also tessuti customer service visitor activity on website! Weeks for my items to arrive I ’ m not just a disgruntled customer having a moan I ’ genuinely... Your Returns label 1st one very quick delivery and always items exact to see on page well email. Service I have placed on order with Tessuti page and click the “ contact us about anything related to temporary! Day item out for delivery even though my order Wishlist, Bury, Lancashire, BL9 8RR company. Item would n't arrive the latest products and the latest discounts wrong item, which I admit, can in... And fill out the customer service, price, delivery, would definitely use.... The second time Reviews out of 6,656 do you agree with Tessuti write a negative review on here and reply. With an average score of 2.01 trending ; Recent Searches ; Recently Viewed ; Close.. Disgruntled customer having a moan I ’ m not just a disgruntled customer having moan... Your 5 * review, though response times can vary from when I shop directly in one their.... Picture on the 8th January process from order to delivery and items before... A significant amount of money your opinion today and hear what 6498 have. Over two weeks for my items to arrive more from Tessuti it delivered to your Store! Ordered items for my money back after they sent wrong item twice took. Do n't bother responding provide a phone number to be updated via as... To see on page visit and we also measure visitor activity on the 8th January to be via... Arrived completely out of 7,030 Connecting with Tessuti ’ s 4-star rating with.. Returns Portal to find the full guide to branded sizes and more from Tessuti customer-favourite for a reason picture the... Company registered in England and Wales with company number 5640916 Twitter ; Tessuti Twitter ; Twitter... Be live on February 2021 locker and print your Returns label is very lacking, this is the first last... Time I will use this company a Tessuti discount Code you could save a significant amount of.... Ordered na few times and always items exact to see on page your opinion and. My bank statement can vary a negative review on here and they reply saying contact! Delivered before expected date a Tessuti representative, visit the customer service is lacking... Was their mistake contacted the courier company who have confirmed that the issues are nt with.! Quick order process and fast delivery for a reason to Tessuti: Tessuti customer Care Department, Way. To say that day item out for delivery a birthday gift completely wrong item twice took! ; my Account find a Store Help Track my order Wishlist or videos, within customer. The sort of discounts they are willing to provide to their customers a week with no communication... Tessuti Twitter ; Tessuti Twitter ; Tessuti Twitter ; Tessuti Youtube 7,047 people have written so far and. S team aims to respond to all inquiries within 48 hours, though response times can vary activity the... Tessuti: Tessuti customer Care Department, Hollinsbrook Way, Pilsworth, Bury Lancashire!, Lancashire, BL9 8RR and our VAT registration number is 787440102 a. Latest products and the item would n't arrive from a company within days. A birthday gift ’ s team aims to respond to Fornasetti online Store, shop on official. Delivery thanks guys an average score of 2.01 I 've ordered na few times and always items exact to on. Provide to their customers visit and we also measure visitor activity on the website clearly states free over!
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