Find true classics here in the Lyle & Scott collection, where expert craftsmanship brings superior quality. We will pass this onto the team accordingly. Would defiantly buy for again knowing how good their customer service is! Amazon.co.uk: lyle and scott shoes Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. Sizes: 9. Please do reach out to us should you need any further assistance. Jess was super helpful rectifying an issue I had with an item. One Facebook message and 2 days later a new pullover in the colour of my choice was sent to me.Fast and very good customer service. I’m really disappointed. If you could please send an email to customercare@lyleandscott.com , informing us of which store you visited, and a little more info about your visit, we can try and help you! Crafted from a durable material, they feature a round toe and lace fastenings for maximum ease. Add mens trainers from. Lyle & Scott Trainers In Brown. Only the latest review will count in the company's TrustScore. Free Delivery on orders over £75 & Free UK Returns - Discover the latest in men's clothing online. Absolutely first class, one small problem with garment. Menswear from Lyle & Scott. Thank you for your help and understanding with the problem that occurred. A well-deserved 5 rating stars for them! I would like to say a massive public thank you for your assistance and to Marcus in particular who arranged a speedy replacement. Filter By Filter Sort by ... Lyle and Scott Shankly II Lace Up Trainers. £85. Don't order here, takes too long.or Will never arrive at allNot responding on emails.Lyle &Scott is the best example of worst costumer service. I contacted customer service of Lyle & Scott about this and they really helped me out on this in a terrific way. Bad service. L&S team. 5 stars. Never again . Find true classics here in the Lyle & Scott collection, where expert craftsmanship brings superior quality. Discover Lyle And Scott T Shirts for men online with Mainline Menswear. 5 stars. The customer service was excellent and I received prompt and professional correspondence, resulting in a pleasing outcome. Just had the worst experience ever trying to purchase items of their amazing website. Hello Jacqueline, thanks SO much for this feedback - we are really glad to hear you experienced great service! Great shirt but never gone buy them again. The first mail i … This again shows their excellent customer service. Lyle & Scott Ltd. £75. The simple outer offers a clean finish to smart and casual looks. Lyle and Scott Men. Lyle & Scott continue to maintain their simple and classic approach to style with their collection of jackets and coats. No order has gone through but I now have £1300 missing from my bank and the person I spoke to could not do anything to help me. Excellent product and quick and polite response from customer service. Lyle and Scott Mcmahon Textured Trainers. We'll tell you when this drops in price. Bought a £170 worth coat and after less than 2 month usage, the zip is broken and one of the clipse is starting to take off and by the same time ripping the coat, leaving a nice big whole behind it.Edit:Jess from Lyle & Scott got in touch with me after the comment above was posted and I have to say that he has been more than helpful. I should soon get a new coat and I do hope that my previous jacket was indeed just a defectuous product. Returned for free on Saturday and today a replacement arrived, no fuss, no quibble and value for money to boot with the brilliant sales they have. I had cause to contact Lyle and Scott due to a faulty hoodie. Item never arrived, was still charge and customer services none existent. Please can we ask that you provide us with your email address, so we can email you directly to discuss further? Lyle and Scott. You can wear him a few time when I wash them it get smaller and smaller. Clothing. £51. Mens Footwear from Lyle & Scott. Click here for Lyle And Scott Vintage Mens Cooper Trainers White at MandM Direct. 10/10 ❤️. 5 stars all the way. Lyle and Scott Cowie Trainers Curate a concert-ready ensemble by getting-up in these Cowie Trainers by Lyle and Scott. Bought almost 500£ worth of clothing from this company, since not allowed to fit it on the shop had to take a chance, but unfortunately 2 of the items doesn't fit, so have to return but this ridiculous company wont take a return yet can exchange but have to pay more of the price and less 70% the original amount. 10/10 ❤️. Used to be my favorite shop but now never again. When finally the courier company admitted they lost the parcel, I could only claim about 4 euro with them, whereas the value of the parcel was much higher of course. Cheapest prices online. For instance, they didn’t simply stop at letting me know explicitly the current situation of my order, but also made sure to keep me updated on every single step of what was being done to correct the issue.They are also extremely efficient at adapting to try to improve customer experience. I called DHL express and told them it was wrong, and they said that lyle and scott told them the jacket costed 600 Euro, and not 60 Euro which it actually costed.So lyle and scott did a mistake. Hello Adegun, we are so sorry to hear this has happened! Spoke to Lauren at customer services regarding an issue I was having with my sale discount code. The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. I would like to say a massive public thank you for your assistance and to Marcus in particular who arranged a speedy replacement. Lyle & Scott Teviot Leather Trainers. Look forward to hearing back from you. We certainly would not ignore any customer emails, so there must be some kind of misunderstanding regarding your query. ... Goodreads Book reviews & recommendations : Amazon Home Services Experienced pros Happiness Guarantee: IMDb Movies, TV & Celebrities: Kindle Direct Publishing Indie Digital & Print Publishing Made Easy: Prime Now 2 … All rights reserved. The fault could clearly be seen without unpacking it. Free delivery & returns available. Save … Used to be my favorite shop but now never again. These shoes are all about the bold debossed branding, the subtle perforated detailing at the toe and the chunky rubber outsole with waffle design for improved traction. Free delivery & returns available. Have been on the phone to my bank and they told me it is Lyle Scotts website and that they are waiting to take the funds. Free delivery & returns available. An elasticated cuff and hem retain heat, and a hood with adjustable cord adds extra protection. Hi Diana! Lyle & Scott Mens Trainers Lyle and Scott Halket Canvas Shoes Pumps - White . As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! $160.00. Shocking. Ridiculously bad. Would defiantly buy for again knowing how good their customer service is! Please do reach out to us should you need any further assistance. Just had the worst experience ever trying to purchase items of their amazing website. Initially I wrote a review here to get a response from the Lyle & Scott customer service as I was trying to locate my international package/order in a panic. I should soon get a new coat and I do hope that my previous jacket was indeed just a defectuous product. I will pass this onto the relevant people in the team, as they will be glad to hear they have assisted in getting your query resolved. This is Why I love this brand and website! £110. off. Lauren was excellent in sorting the issue out and even giving me a call back the following day to confirm. Lyle and Scott Vintage low profile lace-up trainers. Thanks. From Mens Trainers to Mens Flip Flops and Slides, check out our latest range. Mens Lyle and Scott Gilzean Trainers Runners Lace Up New. $72.30. From Casualwear to the Classic Menswear and much more check out our latest range. Three weeks later I had to refer the complaint to the credit card company to resolve. Customer service was excellent and emails were responded to quickly and efficiently. Thanks. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. Lyle and Scott excellent customer service, T-shirt pilling after wearing 3 times, AVOID, Excellent customer service via the L&S Ebay Site, Poor service and non existent customer care. Great shirt but never gone buy them again. I hope the company gives you and your team a big bonus for making it happen for the brand during this holiday season of this very particular year. We can also see the reason behind the order failing was in place to protect you, and I can see our customer service representative has already resolved this for you, by pre-approving your next order attempt. So sorry to hear you were unhappy with your recent experience in a store of ours! Customer reviews: Be the first to write a review; Would you … © 2021 Trustpilot A/S. Bestsellers. Not sure how this got through quality control or was not noticed when it was packed.Emailed customer services received no response.Will have to think twice before ordering direct from them again. Lyle and Scott Men Irvine Trainers - Leather. Lyle And Scott Mcmahon Leather Lace-up Casual Trainers Grey Yellow uk 12 eu 46. shipping: + $4.30 shipping . Rest assured I can see our customer service representative has done, and did all they could on our system and within their power, to assist you! $51.63 + shipping . off. You can wear him a few time when I wash them it get smaller and smaller. The customer service was excellent and I received prompt and professional correspondence, resulting in a pleasing outcome. A winter jacket without the bulk, Lyle & Scott's Lightweight Puffer Jacket is a light and simple style designed to keep you protected from the elements. Hello Paul, so sorry to hear this! Purchased a pair of bottoms that had an issue with the stitching. Please try your search again later. Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. £36. Lyle and Scott was founded in 1874 as a knitwear company in Scotland. I have never had such good service in the past few years. £60.00 £43.20. Lyle & Scott Ltd. Thank you for your help and understanding with the problem that occurred. We are glad to hear that your initial bad experience, was turned around by the work of our service team. Great job! Huge range of mens designer clothing. We will be sure to pass on the feedback to the team. Alternatively, if you send an email to customercare@lyleandscott.com we will ensure a manager picks this up accordingly. Since a couple of years I order directly with Lyle & Scott in UK (I live in Holland), which is really to my satisfaction. Discover Lyle & Scott at ASOS. . They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. Lyle & Scott Ltd. Lyle and Scott Hadrian Trainers. Quick reply and very professional, helped me get a replacement sent out quickly and was so lovely throughout the process. We have looked into this for you, and we can see that it is your bank provider holding these funds, not us at Lyle & Scott, despite what you may believe. Discover the latest collection of Lyle & scott, founded in 1874.The Scottish label have become a style staple with their youthuf slim cuts and iconic eagle branding.There is never a time Lyle and Scott isn't appropriate and eager to be worn. They have, in my opinion, gone above and beyond to put things right. Footwear. Normally never write reviews but here we go: I ordered multiple times, most of the times everything was fine. Invest in iconic fashion with something from our range of Lyle & Scott. Although I had a DHL tracking number, it never arrived with Lyle & Scott. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense. Just spent £300 at Timberland today with no problems. Created by William Lyle and Walter Scott, their aim was to create high quality underwear for Victorian Britain. I have experienced many levels of customer service with many different companies in the past and I have to say that by far this is one of the best. Please do contact us directly via email on customercare@lyleandscott.com as we may be able to help you resolve this! Hopefully the head of customer support at L&S will see this and give Jade praise because that lady deserves it. The Lyle & Scott label is obsessed with the details that go into products and make a collection versatile. Although I had a DHL tracking number, it never arrived with Lyle & Scott. Lyle and Scott Kids. Wouldn't recommend you purchasing anything from Lyle and Scott. From Mens Harrington Jackets to Mens Parka Jackets and more check out our latest range. Alternatively, if you send an email to customercare@lyleandscott.com we will ensure a manager picks this up accordingly. Hello, so sorry to hear this! The fault could clearly be seen without unpacking it. Premium outerwear, knitwear and casual wear, crafted with timeless style. Thanks! Highly recommended and will definitely be shopping again. Bad service. 40%. Hello Jacqueline, thanks SO much for this feedback - we are really glad to hear you experienced great service! They quickly progressed to knitted outerwear, supplying jumpers, polos and cardigans to the ever-present man. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense. Whereas communication with and help from DHL was very poor, customer service (Jess) at Lyle & Scott did everything within her reach to help track the parcel and was very helpful and kind. ... Lyle & Scott trainers in brown. Thanks! All Product Information Customer Q&As Customer Reviews Your question may be answered by sellers, manufacturers or … Lyle & Scott Trainers In Grey. ... Find answers in product info, Q&As, reviews There was a problem completing your request. Visit the Lyle & Scott Store. ... Lyle and Scott. £44. Why don't you drop us an email on customercare@lyleandscott.com with details of your purchase and some photos of the faulty item, as. Just spent £300 at Timberland today with no problems. ... Goodreads Book reviews & recommendations : Amazon Home Services Experienced pros Happiness Guarantee: IMDb Movies, TV & Celebrities: Kindle Direct Publishing Indie Digital Publishing Made Easy: Prime Now 2-Hour Delivery on Everyday Essentials : Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. Lyle & Scott Severin Trainers. Students get 20% off! We are glad to hear that your initial bad experience, was turned around by the work of our service team. Best Lyle And Scott McMahon Trainers | Men's Trainers Outlet Online Shoes - Free Shipping, Save 50% OFF Every Order. Returned for free on Saturday and today a replacement arrived, no fuss, no quibble and value for money to boot with the brilliant sales they have. Hello Julian, so sorry to hear this! So not a very good excuse given Lyle. At the end, Wast of money. So sorry to hear you were unhappy with your recent experience in a store of ours! Ridiculously bad. Hello Adegun, we are so sorry to hear this has happened! Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. Never again . Hello Julian, so sorry to hear this! The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. Lyle & Scott slim polo in burgundy. Sometimes, it's all about the trainers. Shocking. L&S team. Do style for less, today. Highly recommended and will definitely be shopping again. Should you wish to discuss further privately, please don't hesitate to send us an email on customercare@lyleandscott.com but we hope you understand we have done all we can! Hello Neil, thank you so much for the lovely feedback! We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. They quickly progressed to knitted outerwear, supplying jumpers, polos and cardigans to the everyday man. All online and completely free. Second time I have purchased a shirt which has come with a fault. Why don't you drop us an email on customercare@lyleandscott.com with details of your purchase and some photos of the faulty item, as. Please do contact us directly via email on customercare@lyleandscott.com as we may be able to help you resolve this! Lacoste Adidas Originals Ralph Lauren Nike Converse Vans Adidas Hugo Boss. Bedecked with striking chunky soles and embossed with the signature brand labelling, they pair well with a white t-shirt and ripped jeans for a classic outfit. Have been on the phone to my bank and they told me it is Lyle Scotts website and that they are waiting to take the funds. Check out our cheap Lyle And Scott Vintage Trainers range all with up to 75% off RRP once it's gone it's gone - hurry Should you wish to discuss further privately, please don't hesitate to send us an email on customercare@lyleandscott.com but we hope you understand we have done all we can! Bought a £170 worth coat and after less than 2 month usage, the zip is broken and one of the clipse is starting to take off and by the same time ripping the coat, leaving a nice big whole behind it.Edit:Jess from Lyle & Scott got in touch with me after the comment above was posted and I have to say that he has been more than helpful. So not a very good excuse given Lyle. Initially I wrote a review here to get a response from the Lyle & Scott customer service as I was trying to locate my international package/order in a panic. I had some excellent customer service from Jade R at Lyle and Scott. Very happy with all aspects and would highly recommend and will use myself again in future. An incredible selection that offers t-shirts, polos, shirts, hoodies and sweatshirts, jackets, joggers and much more, all with great discounts and up to 75% off the RRP. I’m really disappointed. No order has gone through but I now have £1300 missing from my bank and the person I spoke to could not do anything to help me. At the end, Wast of money. Thanks! One Facebook message and 2 days later a new pullover in the colour of my choice was sent to me.Fast and very good customer service. Normally never write reviews but here we go: I ordered multiple times, most of the times everything was fine. Good offers, smooth ordering process and quick delivery. Lyle And Scott Pullover Hoodie Green at Mainline Menswear. Hopefully the head of customer support at L&S will see this and give Jade praise because that lady deserves it. off. We will be sure to pass on the feedback to the team. Thanks again Jess. Spoke to Lauren at customer services regarding an issue I was having with my sale discount code. Hi Lindsey, thanks so much for this! We'll tell you when this drops in price. I have never had such good service in the past few years. Good offers, smooth ordering process and quick delivery. Lyle and Scott Mens shoes sale | Up to 65% off | Huge discounts from the biggest online sales & clearance outlet. Lyle & Scott plus blackwatch check shirt in green. Made a couple of purchases via the Ebay site and had to exchange as wrong size. Students get 20% off! The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. RRP £110.00 £34.40. Made a couple of purchases via the Ebay site and had to exchange as wrong size. Premium outerwear, knitwear and casual wear, crafted with timeless style. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. While the problem with my order came entirely from the courier’s part, once the customer service team became aware of the issue, they shipped a replacement order within 24h using a different courier. Lyle and Scott Quinn Trainers Mens Men's trainers Lace fastening Mesh upper for breathebility Elasticated ankle collar Ankle tab Leather upper Embroidered Lyle and Scott logo Ground contact EVA sole Upper: leather/ textile Lining: textile Outsole: Rubber/ EVAFor our full range of Sports visit BrandMax off. Since a couple of years I order directly with Lyle & Scott in UK (I live in Holland), which is really to my satisfaction. I had cause to contact Lyle and Scott due to a faulty hoodie. Thank you so so much guys! I contacted lyle and Scott customer services although I hadn't purchased directly from them because the store I purchased from advised I was out of the returns deadline. Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. Once they got in touch with me, they really went above and beyond to ensure that my order was looked into and taken care of. Only the latest review will count in the company's TrustScore. We can also see the reason behind the order failing was in place to protect you, and I can see our customer service representative has already resolved this for you, by pre-approving your next order attempt. Does’t fit any more. They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. Hello Neil, thank you so much for the lovely feedback! 67%. We'll tell you when this drops in price. Thanks again Jess. Very happy with all aspects and would highly recommend and will use myself again in future. As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! I had some excellent customer service from Jade R at Lyle and Scott. I contacted customer service of Lyle & Scott about this and they really helped me out on this in a terrific way. Thanks! Although I had a DHL tracking number, it never arrived with Lyle & Scott. Lyle and Scott Aurea Trainers. When finally the courier company admitted they lost the parcel, I could only claim about 4 euro with them, whereas the value of the parcel was much higher of course. Minimalist style and subtle detailing goes a long way with the McMahon low top leather trainers. I do admit feeling very guilty for receiving emails from you late at night, Jess. Lyle and Scott excellent customer service, T-shirt pilling after wearing 3 times, AVOID, Excellent customer service via the L&S Ebay Site, Poor service and non existent customer care. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense.
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