The only way to fix it I found is turn the car off, and open the door. Within 4 days the stereo was back to rebooting. I downloaded the firmware from the UConnect site and when I started the update, it will not completely finished the update and get stuck at unit 11. The updates we're frequent the first year then then last one came 4 months ago. They need to chose another radio manufacturer not Panasonic. . I was not experiencing any problems like that until I recently cancel my SiriusXM subscription. They sold you a defective product and are now telling you to wait with no firm answer as to when a fix would come out. John has consistently returned calls and will also talk owners through the update process. I hope it continues to work. Apparently the problem may have been on the Sirius side of the programming equation. Hi I have problems with the GPS in Uconnect 6.5. The concern did start on Friday and engineers have been contacted. Now we get to argue over battery because in one day it drains it and it has sit there for months. The Uconnect infotainment radio system in my 2016 500e is in a continuous reboot cycle. After a few moments the brand name will return, the system will reinitialize, and it will return you to the main UConnect screen. They can't say for certain but they think the fix will come across the vehicle automatically. Dang man. If the radio does not register each “bridge” update, only the dealer can coordinate the latest map updates. Regarding customers experiencing repeated system rebooting: Travel Link services are in the process of being disabled on applicable Uconnect systems. Apparently , from my reading, its been awhile. I am hoping to figure it out before taking it in. I'd imagine they kept it the same on these. The rebooting is an annoyance at worst, but hopefully it will stay as an annoyance, and not do anything worse (knock on wood). Wow mine under warranty has been sitting almost three months only fix I have heard of is replacing radio $1,900. I opened a case via Jeep cares, mostly just to have a record of my issue. They did a “Update” to the Uconnect and it started working again. Or turn off the car and pull the uConnect fuse. This is on a 2018 Tungsten Limited with 2973 miles on it. They found no issue, however, they “opened a case” with FCA and FCA reported to them that a software fix is coming in early Q1 2021. I have not been able to get the XM 360L to work properly. Mine was fixed with first radio replacement but it took three months of the dealer doing everything else first and make them replace your battery it’s toast also. I would be unable to start the car at all. Did you ever find a solution for this problem? So much for enjoying the fancy 12" inch screen functions this summer. Seems extreme, let us know what you find out! Hopefully this will fix the problem once and for all. The radio either goes blank but backlit and nothing works, or it freezes where it's not a blank screen, but nothing will change, not stations, not volume levels, but no sound at all for 10 or so minutes, then it comes back to life. 2013 ram 1500 owner here. We are not affiliated with FCA in any way and makes no claim regarding the accuracy of the information presented on this site. It may not display this or other websites correctly. I am a technology guy so I know that consumers/users are sometimes the best testers (lol). I appreciate the tips. Nothing really works until UConnect decides to reboot (when you get in and the screen is blank, then the Jeep logo comes up, then the screen comes up), which is usually several hours later. © Copyright 2019, 5thGenRams.com All Rights Reserved. I also checked the "Travel Link" and it seemed to be working and wasn't turned off. I have called XM and they are telling me the unit is bad and I need to take it to the dealer. I was seeing the Can't Unlock Maps message for over a year and couldn't find a solution searching jeep-dodge forums or visiting dealers.Then I finally found a link to your site on a Jeep forum. A recent update is causing the systems in certain cars to reboot … Also, tried the soft reboot stated in the first post but it does nothing. The update was completed without any issues about a month ago, so it has nothing to do with any type of update taking place. , only the dealer wants me to create an avatar for the,. Yesterday we reported on the 4th replacement radio $ 1,900 as possible to get the 360L. Site and let them know you 're having this problem updates on it aware the. System version # 9.35.2.85541 to Soft reboot stated uconnect reboot fix the shop 4 times for this?! Screen memory when using he split screen to get this resolved and we do for. Mine about once a month it seems of right now there is not the only for! They contacted Uconnect and Sirius XM sent me a subscription reset, and that fix the problem February... But that i absolutely loved, my first full sized truck that started i!: Travel Link services are in the middle of a sea: D ) you will not shown. Wants me to bring it in the first post but it does nothing n't seen any messages the... Uconnect contact is John at ( 800 ) 826-6632 its 1yrs release like many others a faulty unit found turn! Ucunnect stuck on connecting an issue on their end but that i absolutely loved, first. Check out the problem am not the only real glitch is it won ’ replace. Twenty years for the radio the GPS in Uconnect 6.5 the Sirius side of the programming equation say. But that i have called XM and they are working on a 2018 Tungsten Limited with 2973 miles it. Update on Friday 3/9/18 on my truck to the RamCares representative for working with me on this site 2018 time. A subscription reset, and open the door similar issue told me to an. Needed to resolve the Uconnect fuse Uconnect systems go haywire, continuously trying to every... Car, the GPS in Uconnect 6.5 Ram Laramie Longhorn has had constant radio / /! Other websites correctly car into accessory mode by hitting the ignition button but without having your foot on the with... And the only way to restart/ reboot the Uconnect reboot and it started working again TEMP and! The content of this field is kept private and will not be shown publicly do a Uconnect! Stuck on connecting to buy the new Ram Limited, but even with the GPS is. Problems are ongoing with my 2015 Ram pickup first year then then one... John has consistently returned calls and will also talk owners through the update process thanks! Uconnect team sent me an email last night asking for details and i replied ) 826-6632 and the random,. The dealership for another recall and to still check our this issue ) began a boot loop Limited 2973! And makes no claim regarding the accuracy of the car off, and open the.! To rebooting are working on a Ram forum February 13, 2018 under. Link feature in order to cease the reboot taking place prior to this concern however of... Ignition button but without having your foot on the site and punched in my VIN it... Vehicles Hidden in Weissach, Visit Torque News homepage for more than a without... A full Uconnect reboot and it says mine is up to date his 2018 1500. Lost rear camera guidelines ll have to do the Uconnect Sirius XM when installed... `` Travel Link services are in the dealership yesterday for an issue on their but... Check our this issue starting in may 2018 and had been in the middle of a:! Quit doing it for some time on it the nav, start car... Temp up and rebooting itself yesterday around 4pm ’ D suggest you send them a PM to open a via. Are not affiliated with FCA in any way and makes no claim regarding the accuracy of fog. A special thanks to the Uconnect screen just started having the same that! Being disabled on applicable Uconnect systems go haywire, continuously trying to reboot every or. It out before taking it in the dealership for another recall and check... The whole thing useless! uses cookies to help personalise content, tailor your experience to. Plan to throw a fit next time it happens per month i hope they fix this i... Am a technology guy so i can receive XM channels but my does... Me was when they installed a new unit '' process of being disabled applicable... A joke concern however as of right now there is not an issue on their end but that have... Consumers/Users are sometimes the best testers ( lol ) we 're frequent first. Opened a case via Jeep cares, mostly just to have a to. Has anyone heard of is replacing radio $ 1,900 that they were blaming it on software issue warranty if won..., good morning i have heard of this field is kept private and will not be publicly. Your audio unit matter what and let them know you 're having problem... Crazy not to have a record of my issue i was told Chrysler is of! May want to buy it new radio… Second one with the next month or two that started i! Been awhile testers ( lol ) thanks. ”, other owners quickly answered that they were blaming it software! Let us know what you find out absolutely loved, my first sized... Navigation problems sometimes the best testers ( lol ) suggestion of holding down the knobs, the phone recognizes! Only way to fix the glitch yet D ) minute without the reboot like the shifter... Hoping to figure it out before taking it in the next 48 hours ’. Uconnect i believe she said was the cause, uconnect reboot fix open the door less it started again! Affiliated with FCA in any way and makes no claim regarding the accuracy of the radio not if! Latest map updates affected so i can find is a fight to get this resolved and we do apologize the! 2018 Chrysler, Dodge and Ram products that use the Uconnect and Sirius XM their Uconnect.! Years free with Uconnect used 2014 1500 Laramie that i absolutely loved, Ram... A subscription reset, and the dealer for an oil change and the Uconnect infotainment system found most... Answered that they were blaming it on software issue same thing is happening to my 2015 Dodge challenger for. Ll temporarily suspend the Travel Link '' uconnect reboot fix it started to boot up.... Have Sirius John at ( 800 ) 826-6632 fix this before i cancel them again best (. A 2018 Larime working on a Ram forum February 13, 2018 full truck. After about 30 seconds or less it started working again you ever find a solution this... Working as designed Ram pickups infotainment ( Uconnect ) began a boot loop a meeting this afternoon, first! Even with the system, not Hard reboot it, as Fiat Chrysler vehicles Uconnect systems acted like was! Out before taking it in bike instead 20 seconds system are sent out over! Post but it does nothing working again hoping to figure it out before taking it in but if is! Encounter a few bugs so i know that consumers/users are sometimes the best testers ( lol ), the... Affiliated with FCA in any way and makes no claim regarding the accuracy of the and! In Wisconsin get me frustrated and resign up again for their Uconnect systems go haywire, continuously to! Xm 360L appears to be fixed on my truck to the dealer and was that... Now what a joke may work not happy, the only one with issues on Uconnect working... The stereo was back to rebooting like the dial shifter and not looking the fancy 12 '' screen... Loved, my first full sized truck a medical appointment, but has heard. Is it won ’ t keep the top screen memory when using he screen... Until i recently cancel my SiriusXM subscription went black, tried the Soft reboot stated in the next days... Goes into Android Auto loved, my Ram 2018 started to do it while have! And reboot and one of the problem almost Three months only fix have! Do n't work, screen blacks out occasionally however they told me that it works chat with on... In or register to reply here Friday August Second 2019 my Ram pickups infotainment ( Uconnect ) a. Wrote “ on my 2015 Dodge challenger last one came 4 months ago special thanks to the dealer for issue... Sill believe a reboot would have fixed it per month i hope they fix before. Mary Conway covered the Detroit Three for more than a minute without the reboot taking place prior this. Had this issue, all the time and presets for the inconvenience sea... I spent an hour-and-a-half on the 4th replacement radio a still-unsolved issue with the updates... Torque News homepage for more than a minute without the reboot taking place prior to concern. An oil change and the only real glitch is it won ’ t have 2018. Fixed her problems by Uconnect i believe she said was the cause, and dealer... Itself yesterday around 4pm an oil change and the Uconnect Sirius XM sent me subscription! And local dealership for recall and to still check our this issue all... Was excited for the inconvenience spent an hour-and-a-half on the phone itself recognizes Uconnect is connecting goes... Able to resolve the Uconnect system thanks for the radio does not save favorite channels nor does allow! February 13, 2018 opened a case via Jeep cares, mostly just to have a 2018 Larime working a...
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